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Thread: The Helmet Source

  1. #1
    JSquier
    Guest

    The Helmet Source

    I ordered a helmet and shield from The Helmet Source last Monday. I have now emailed them, Tues, Wed, Thurs and Fri along with calling on Fri to get a full mailbox. All I have wanted to know was what the status of my helmet is so I know about when to expect it and they have yet to contact me in anyway other then the intial email and charging my credit card.

    Anyone else have this problem with them? If not, I HIGHLY suggest from using them if this is their idea of customer service.

    Will update if I get an update.

  2. #2
    FB1000inPA
    Guest

    Re: The Helmet Source

    Wait a second. Last Monday as in yesterday or the week prior? If yesterday, don't you think calling the next day is a little panic stricken? If the week prior, just give it a couple more days. What was their shipping guarantee and arrivel time?

  3. #3
    JSquier
    Guest

    Re: The Helmet Source

    No, it was last Monday, July 7th. They don't have a guarantee, but I did rush processing for an extra few bucks. I'm not expecting them to have been here last week, I just wanted a responce from them and that's why I'm pissed off.

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  5. #4
    FB1000inPA
    Guest

    Re: The Helmet Source

    I understand - I probably would be as well. Where do the helmets get shipped from?

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