[Guest]

hey all!  has any one had to deal with arai for warranty service lately?
i went to their website for warranty info and it seems that they don't help much from the looks of it.  basically, they say to take it to the selling dealer, which in my case is three hours away.  i'm kinda worried that if i send it to the dealer and they send it to arai, it could be a long wait- and seeing that it's my only helmet, i can already see the nightmares. thanks!

 

[Guest]

What the problem is?

 

[ND4SPD]

You should be able to take it to any dealership that sells Arai and they'll take care of it. I had the side cover on my Astral replaced for free w/o questions

 

[Guest]

nothing major in theory...i was taking out the shield to clean everything and the tab that holds the left side cover broke.
it should be a simple part swap. but who knows? the lid looks mighty tough with the cover taped on though.

 

[Guest]

You can send it directly to their repair dept in Pa. I'll try to find the tel #.

 

[Guest]

i think i have a part on the way. went to a nearby dealer and they are calling arai for the part on tuesday. thanks for your help!