[Guest]

I was replacing my tinted visor with the stock when one of the caps popped off(rx-7rr4). I look at it closely and saw that one of the hinges broke off when it came off.

I called arai warranty up and they took my info down and are sending me a cap free of charge no questions asked and i didn't even have to return the broken one.

I guess in the mean time i'll be riding without opening the visor

FYI here's arai's warranty number

1-610-837-4210

 

[Guest]

I'm surprised they didn't make you go through the dealer to get it.

 

[Guest]

mac: good stuff. Same thing sorta happened to me. Arai rocks for that.

 

[Guest]

Great. I had something similar happen, and the local shop told me 'forget it, they won't help you out bla bla bla but I can order you a set' so I spent like $40 for a new set

 

[ND4SPD]

I broke mine doing the same thing. Free replacement was in my hands less then a week later

 

[Guest]

I'm pretty happy with the CS I've received from Arai as well.

 

[Guest]

thanks for the #, I saved in on my cell phone! Never know when I may need to call Arai.

 

[Guest]

They replaced my cover free as well, it would have been $32 to buy new ones if they didn't. Arai should beef up the tab on their covers though. Great service from them!